Downloading templates problem


I wanted to download a family tree template but have failed.I tried downloading through the templates pages and selected Family Tree template, which took me to Source Forge and a downloaded .zip file but there was no .oxt file only an .htm. I followed a YouTube to download templates and saved a file download.htm, I changed the extension to .oxt and it ended up in my Extension Manager and did not work so I tried to remove it but it will not delete.My first problem is how do I get rid of this in Extension Manager?My second question is how can I download a family tree template successfully?

Please help.

I didn't find the right solution from the Internet.

2d Motion Graphic


If you're experiencing issues while downloading templates, here are some common troubleshooting steps you can take:

Check Internet Connection:

Ensure that your internet connection is stable. A slow or unstable connection may result in incomplete downloads.
Use a Different Browser:

Try using a different web browser to download the templates. Sometimes, browser-related issues can affect the downloading process.
Clear Browser Cache:

Clear your browser's cache and cookies. Cached data might be causing conflicts during the download.
Disable Browser Extensions:

Some browser extensions or plugins may interfere with downloads. Try disabling them temporarily and attempt the download again.
Check Download Settings:

Verify that your browser's download settings are configured correctly. Ensure that downloads are being saved to the desired location on your computer.
Use an Alternative Source:

If you are downloading templates from a specific website, consider using an alternative source. The issue may be site-specific.
Check File Integrity:

After downloading, verify the integrity of the downloaded file. Some downloads may get corrupted during the process.
Update Browser or Download Manager:

Ensure that your browser and any download manager you are using are up to date. Outdated software can sometimes lead to download problems.
Antivirus and Firewall Settings:

Your antivirus or firewall settings may be preventing the download. Temporarily disable them and try downloading the template again. Remember to enable them afterward.
Contact Support:

If the problem persists, consider reaching out to the support team of the website or platform from which you are trying to download the templates. They may provide assistance or information on known issues.
Use a Download Manager:

Consider using a download manager, especially for larger files. Download managers can resume interrupted downloads and may offer better reliability.
Check File Size Limitations:

Some servers or platforms may have file size limitations. Ensure that the template size is within the allowed limits.
Remember to exercise caution when downloading files from the internet, especially from unknown sources, to avoid potential security risks. If the problem persists, providing more specific details about the issue or the platform you are using would help in providing more tailored assistance.

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Here are some questions that might help narrow down the issue:

Where are you trying to download the templates from?
Is it a specific website, platform, or application?
What type of templates are you trying to download?
Are they document templates, website templates, design templates, or something else?
What happens when you attempt to download the templates?
Are you receiving any error messages?
Does the download fail, or is it not starting at all?
What device and browser are you using?
Are you trying to download the templates on a computer, tablet, or mobile device?
Which browser are you using (e.g., Chrome, Firefox, Safari)?

Providing this information will help me understand the specific nature of the problem, and I can offer more targeted suggestions to help you resolve the issue.

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